Blog
Exploring ideas in UX and the digital world
May 13
2025
Technological Advancement
It is important for us to realize as we are designing more powerful digital tools that we are designing tools that can empower and help users rather than provide them with a means to escape reality. Many might believe that a utopian world can be created with no sadness or suffering through advancing technology. Are we really doing someone a favor if we present them with a reprieve from reality? Surely they will crash down from their perfect digital world and need to face reality at some point. What we can do is create tools that empower them to overcome the obstacles that they are facing.
The human experience is one that involves hardship, challenges and mistakes. We can help users to overcome the challenges that they are facing with tools that respect their autonomy, keep them grounded in reality, and do not lead to excessive or addictive use. While some might profit from the stimulation of scrolling on a phone, most are left feeling dissatisfied. You can talk to anyone nowadays about their “doomscrolling” and hours wasted hunched over their screen.
We need tools that allow users to stop using them when they want to and feel in control. These tools should be integrated into face to face interactions, not used to replace them. The push for more and faster technology is leaving the real and human part of our experience behind. Let us create alternatives to addictive and destructive technologies and educate our youth on the proper use of technology. We can restore a healthy relationship with technology if we remind users of the options that are available to them and create options that put the user first.
Aug 22
2025
UFL: Fair To Play
Considering the amount of hours I have put into this free football game, I thought I would share my experience.
UFL is a free soccer game available on the Playstation 5. The game presents itself as fair-to-play, as an alternative to the pay-to-win games on the market. For anyone who has not experienced a pay-to-win game, certain games will offer in-game purchases allowing users to pay money to improve their team and win more games while also generating revenue for the company. In UFL, I can build a team of players for free and rank them up over time to go toe-to-toe with a user who has paid money to build a team of strong players. I thought the game did a great job with this model.
When it comes to the actual soccer gameplay, unfortunately I feel that the game falls short. With each update a new “metagame” would arise in which a certain strategy or technique could be exploited and would skew the gameplay. Instead of a usual soccer game experience, the game turns into figuring out and stopping the latest exploit. For example, kicking a high lead pass over the defense was essentially a guaranteed goal if timed properly. Most of my matches became a sweaty attempt to switch to my last man back and cover the pass instead of playing a normal defense. In another update, headers were overpowered so users would create a team of tall players and constantly cross into the box for headers.
The best part about the development team has been their responsiveness to user feedback. Rather than implement cost or time efficient updates, the development team has centered their designs on user feedback. The team uses social media and surveys to understand the user sentiment and release updates which focus on what the community has been saying. Even community issues regarding sportsmanship were brought up and the team created a channel for reporting and removing players that were not contributing to a positive online experience.
The game features a rewards system to unlock new items. Every 24 hours, the game releases a set of challenges which the user can choose to complete to earn free in-game currency and other rewards. Despite the sometimes tedious nature of these challenges, I often found myself putting the time in to complete them as I felt I would be missing out if I chose not to complete them. Completing these challenges provide the user the ability to purchase new players, uniforms or other items and help keep their team competitive.
Overall, where does the game stand? For a free game, it is hard to really complain about the overall experience. Sure it has shortcomings, but it is free! I don’t think it can rival other paid games at this moment due to the metagame exploits, which are likely due to the engine the game is built on, as well as the server issues. In terms of creating a good user experience I think the developers are doing a great job. I enjoy collecting new players, leveling up my team and figuring out ways to overcome the latest exploits in the metagame.
Aug 23
2025
Information from Algorithms
Aside from the algorithms and scrolling we encounter on social media, it is eye opening to understand some of the pitfalls of information in general on the internet. Most of what we consume is driven by recommendation algorithms, not a human recommender. Humans can gain wisdom and understanding through experience with certain knowledge. Computers, on the other hand, can at best run calculations on the knowledge they have available. If I ask my friend about the best headphones, he will know from his experience what is good, have discussions with other audophiles, see through fake reviews on products, and be able to suggest the best product to me. A computer will run calculations on reviews and ratings it can accumulate and then try to suggest the best headphones without ever actually knowing what the best headphones are.
Online we are recommended content, news and products based on a flawed system that bad actors are finding ways to exploit. News articles we choose to read might not have been presented to us based on merit or reliability, but because the source knew how to use search engine optimization to ensure that the article would be recommended to a large number of people. We have come to believe, even without proper vetting, that largely recommended and highly rated content is good and true. This, however, can be totally manipulated. Influencers with a large enough following can post misleading information, encourage people to view and review it, and generate false information that our brains perceive as true.
The ease with which information can be created and distributed by anyone with a cell phone is flooding the world with information. Before the internet, it would be pretty hard to obtain some quality video footage and then broadcast it to a local audience, let alone a global audience. Nowadays, as I am writing this, millions of people are creating videos that can be seen by millions of people all over the world. What rises to the top? The content with the most likes. Or possibly the content with the most relevant tags. Is this the best content or is it being recommended as a result of a recommendation algorithm? Is highly viewed and highly rated content the best content for me to consume?
A recommendation algorithm will never actually understand what good content is. It can tell me the content with the highest rating or give me a summary of the reviews (real or fake), but the recommendation algorithm will never actually understand what good content is the way that a human can.